Privacy Policy
Effective date: 2026-02-03
This Privacy Policy applies to the Sivil mobile application (the “Application”), operated by Sivil AS (the “Service Provider”), a company established in Norway. This policy explains how personal data is collected, used, stored, and protected in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
Sivil AS is the data controller for the processing described in this policy.
Contact: [email protected]
2. Personal Data We Process
2.1 Data You Provide
- Account information (if you create an account)
- Content you submit in the Application
- Communications with support
2.2 Automatically Collected Data
- Device information (device model, OS version)
- App usage and diagnostics data
- IP address
2.3 Location Data
The Application collects location data to provide core functionality.
- Precision: approximate and/or precise location, depending on your device permissions
- Purpose: enabling location‑based features of the Application
Location data is required for the core service to function.
3. Purposes and Legal Bases
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Core app functionality (including location) | Contract necessity (6(1)(b)) |
| Optional analytics | Consent (6(1)(a)) |
| Crash reporting and stability | Legitimate interest (6(1)(f)) |
| Legal obligations | Legal obligation (6(1)(c)) |
4. Analytics (Optional)
Analytics are optional and disabled by default.
- You may choose to enable analytics to help improve the Application
- You can withdraw consent at any time in the Application settings
5. Third‑Party Services
The Application uses third‑party services acting as data processors:
- Google Play Services
- Firebase Analytics (optional)
- Firebase Crashlytics
Data may be processed outside the EU/EEA. Where applicable, processing is safeguarded using Standard Contractual Clauses or other approved mechanisms.
6. Data Retention
- Account and user‑provided data: retained while you use the Application and for a reasonable period thereafter
- Analytics data: retained according to provider defaults or anonymized
- Crash and diagnostic data: retained up to 24 months
You may request deletion of your data by contacting us.
7. Your Rights
Under GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Erase your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
You also have the right to lodge a complaint with Datatilsynet (Norway).
You may request access to or a copy of your personal data by contacting us at [email protected].
8. Children’s Privacy
The Application is not intended for children under the age of 13. We do not knowingly collect personal data from children under this age.
9. Security
We implement appropriate technical and organizational measures to protect personal data. No system can guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Application after changes constitutes acceptance.
11. Contact
For privacy‑related questions or requests, contact: [email protected]
Terms of Service
Effective date: 2026-02-03
These Terms of Service (“Terms”) govern your use of the Sivil mobile application (the “Application”), provided by Sivil AS (the “Service Provider”).
By downloading or using the Application, you agree to these Terms.
1. Use of the Application
You are granted a limited, non‑exclusive, non‑transferable license to use the Application for personal, lawful purposes.
You may not:
- Copy, modify, or distribute the Application
- Reverse engineer or extract source code
- Use the Application in violation of applicable laws
All intellectual property rights remain with the Service Provider.
2. Service Availability
The Application is provided on a commercial basis. We may modify, suspend, or discontinue parts of the Application at any time.
We do not guarantee uninterrupted availability or compatibility with all devices or operating system versions.
3. Updates and Termination
You agree to install updates when offered. We may terminate or discontinue the Application at any time. Upon termination, you must stop using the Application and remove it from your device.
4. User Responsibilities
You are responsible for:
- Maintaining the security of your device
- Ensuring your device remains charged and connected
- Any network or data charges incurred
Use of jailbroken or rooted devices is discouraged and may cause the Application to malfunction.
5. Third‑Party Services
The Application integrates third‑party services subject to their own terms and policies. We are not responsible for third‑party services.
6. Limitation of Liability
To the extent permitted by applicable law, the Service Provider shall not be liable for indirect or consequential damages arising from use of the Application.
Nothing in these Terms limits statutory consumer rights under Norwegian or EU law.
7. Governing Law and Jurisdiction
These Terms are governed by the laws of Norway. Any disputes shall be subject to the exclusive jurisdiction of Norwegian courts.
8. Changes to These Terms
We may update these Terms from time to time. Continued use of the Application constitutes acceptance of updated Terms.
9. Contact
For questions regarding these Terms, contact: [email protected]